iRoHa Garden Hotel & Resort

This beautiful and calm haven is like a home away from home in the hustle and bustle of the city. The staff are super helpful and attentive to every need and the friendly manager shows a personal interest in all of his guests. No detail is too small from the lovely welcome drinks to the surprise snacks package that they prepared for our long onward journey. The pool is beautiful and breakfast was tasty, plentiful and varied and the bedroom absolutely stunning. This hotel is a must for anyone visiting Phnom Penh!

The staff were incredible, nothing was any trouble and they went out of their way to help us every time as UK traveller’s. Tiara is an absolute superstar when it comes to customer service and would be an asset to any other organisation or business. All other staff were absolutely fantastic, well mannered, more than competent in hospitality and very on the ball. Nothing was too much trouble for them. At one point, we needed to change our flights and Tiara was more than helpful in helping us with the change by conversing on the phone with the airline on our behalf for more than 1 hour! Furthermore, we ate breakfast, lunch and dinner every day there and all was delicious. My travelling companion was also completely overwhelmed and very emotional to receive an in house made birthday cake and presentation by all the staff, who also sang Happy Birthday to her. Every evening the staff presented our dressing gowns on our beds with flowers and little touches like chocolates. I have to say, the service and attention to detail was just brilliant! Another was, since we were very much liked by mosquitoes, (regardless of how much gin and tonic we drank) we were even given anti mosquito spray and medicated cream when we did unfortunately get bitten (sweet blooded as we seem to be) Massive credit to Iroha Garden Resort!

(I stayed here twice before and after going to Siem Reap/Angkor Wat, so this is the same review as before:) I would recommend this hotel to anyone and will plan on staying there if I'm in Phnom Penh again. It was an oasis of peace in a dusty rugged town. It was "noisy" with the cries of probably a dozen kinds of birds, which made you feel you were in the middle of a jungle, not an ugly city. The pool was FANTASTIC! It was what we dreamed of during the day when out and about in 104˚F/40˚C with 99% humidity... it was the image of a man crawling on the desert sands seeing a mirage of a cool stream of water. Now let's get to the food. Fabulous! Menu was varied and authentic. And the Japanese food like gyōza餃子and the Japanese breakfast 和朝食 was straight out of Tōkyō and Ōsaska. Best gyōza I've had outside of Japan. The sincere attentiveness and politeness of the staff bordered on obsequious. They all were fabulous as well. We could see all this as due to the efforts and attention-to-detail of the Japanese owner, Mr. Kuroda. He greeted guests, made sure everything was run efficiently, and was always available for tips and help. The hotel was up to Japanese standards for sure. Even the fruit juice, fresh fruit and raw vegetables we were able to eat in confidence with his assurances that they were washed carefully in purified water. That made for much wider options for dining. Coffee was excellent and the staff could make a mean cappuccino or espresso, which we valued greatly in the morning! The bed was COMFORTABLE! One of the best beds we've had at a hotel!! One of the waiters, Mr. Ben, told us about and then showed us how to use the app "Grab" for hailing tuk-tuks, giving us the peace of mind of an agreed upon price, not worrying about language barriers, and the safety of knowing what tuk-tuk driver was coming to pick us up. This is a fabulous hotel in every respect.

I would recommend this hotel to anyone and will plan on staying there if I'm in Phnom Penh again. It was an oasis of peace in a dusty rugged town. It was "noisy" with the cries of probably a dozen kinds of birds, which made you feel you were in the middle of a jungle, not an ugly city. The pool was FANTASTIC! It was what we dreamed of during the day when out and about in 104˚F/40˚C with 99% humidity... it was the image of a man crawling on the desert sands seeing a mirage of a cool stream of water. Now let's get to the food. Fabulous! Menu was varied and authentic. And the Japanese food like gyōza餃子and the Japanese breakfast 和朝食 was straight out of Tōkyō and Ōsaska. Best gyōza I've had outside of Japan. The sincere attentiveness and politeness of the staff bordered on obsequious. They all were fabulous as well. We could see all this as due to the efforts and attention-to-detail of the Japanese owner, Mr. Kuroda. He greeted guests, made sure everything was run efficiently, and was always available for tips and help. The hotel was up to Japanese standards for sure. Even the fruit juice, fresh fruit and raw vegetables we were able to eat in confidence with his assurances that they were washed carefully in purified water. That made for much wider options for dining. Coffee was excellent and the staff could make a mean cappuccino or espresso, which we valued greatly in the morning! The bed was COMFORTABLE! One of the best beds we've had at a hotel!! One of the waiters, Mr. Ben, told us about and then showed us how to use the app "Grab" for hailing tuk-tuks, giving us the peace of mind of an agreed upon price, not worrying about language barriers, and the safety of knowing what tuk-tuk driver was coming to pick us up. This is a fabulous hotel in every respect.

Everything went well; the hotel is in a wonderful quiet location, absolutely beautiful grounds and pool; the customer service was incredible, the staff and owner could not have been more helpful. I had a computer problem which potentially would have ruined to some extent my holiday in Cambodia because of work related issues. The owner of the hotel bent over backwards to help me out and solved the problem for me. Just amazing ! My bedroom was beyond my expectations. So so beautiful.. I felt immediately at home in the hotel and without a single doubt, I will be coming back to visit this hotel the next time I holiday in Cambodia. I would highly recommend this hotel to anybody who is planning to stay in Phnom Penh.